1. About ReliableWorkforce.ng
ReliableWorkforce.ng is a skills, mentoring, course and talent marketplace designed to connect learners, tutors, mentors, employers and training partners. The platform supports practical skills, trade pathways, digital careers and workforce development.
2. User Accounts
Users may create accounts as learners, tutors, mentors or employers. You are responsible for keeping your login details secure and for ensuring that the information you provide is accurate and up to date.
3. Learner Responsibilities
- Provide accurate registration and payment information.
- Attend courses, sessions or activities you enroll for.
- Respect tutors, mentors, employers and other learners.
- Use course materials for personal learning only unless permission is granted.
4. Tutor and Mentor Responsibilities
- Provide accurate information about your skills, qualifications and experience.
- Deliver courses, mentoring or support professionally.
- Avoid misleading claims about certification, employment or guaranteed income.
- Respect learner privacy and platform policies.
5. Employer Responsibilities
- Post genuine opportunities and hiring requests.
- Provide clear role descriptions, locations, requirements and pay where applicable.
- Treat candidates fairly and professionally.
- Comply with applicable employment, labour and data protection laws.
6. Course Payments
Course fees may vary depending on the course, tutor, location, delivery method and cohort. Payments may be processed through third-party payment providers such as Paystack. Users should keep payment references for support.
7. Refunds
Refund eligibility may depend on the course type, tutor policy, start date, attendance, course access and payment status. Refund requests should be submitted through support with payment details and course information.
8. Certificates
ReliableWorkforce.ng may issue platform-based completion certificates for courses and assessments. Where formal accreditation or nationally recognised certification is required, learners should follow the relevant approved awarding or regulatory body pathway.
9. Platform Content
Course descriptions, prices, schedules, tutor profiles, job posts and talent information may change from time to time. ReliableWorkforce.ng aims to keep information accurate but cannot guarantee that every listing is always complete, current or error-free.
10. Prohibited Use
- Do not use the platform for fraud, harassment, spam or illegal activity.
- Do not copy, resell or misuse course content without permission.
- Do not impersonate another person or organisation.
- Do not upload harmful, offensive or misleading content.
11. Talent Pool and Hiring
Talent pool profiles are intended to support employment, project work and opportunity matching. ReliableWorkforce.ng does not guarantee that any learner, tutor, employer or candidate will receive work, income, contracts or job offers.
12. Limitation of Liability
ReliableWorkforce.ng provides a platform for learning, mentoring, hiring and skills discovery. We do not guarantee employment, income, certification approval or business outcomes. Users are responsible for their own decisions, agreements and actions.
13. Changes to These Terms
We may update these terms from time to time. Continued use of the platform after changes means you accept the updated terms.
14. Contact
For questions about these terms, contact us through the support or contact page.
Contact Support